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The following is a "closing segment" for the show which aired Wednesday, January 28, 2004 at 11:00 AM EST.
Listen to this closing segment
Wednesday, January 28, 2004 at 11:00 AM EST
Tape from Flight 11

More details of the harrowing events of September 11th were released yesterday by the commission investigating the attacks. One of the things released was the tape of a dramatic phone call made by Betty Ong, a flight attendant on American Airlines Flight 11, the first jet to ram into New York’s World Trade Center.

In this excerpt, a remarkably calm Betty Ong describes the chaos and confusion on board the plane after the hijacking to an American Airlines operation specialist on the ground.

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